STATE 28 PROCESS SERVICE - State 28 FAQ's - Tyler, TX

Smith County Texas Process Server, Tyler Texas Process Server, East Texas Process Servers, Certified Process Servers

We have tried to anticipate most of your questions, but if we've missed something, please feel free to call or e-mail us. Our friendly, knowledgeable staff will be happy to assist you.

How can I request service? 
Call 903-805-6331 and request a complimentary pick up of the legal documentation that needs to be served. 

Mail us the documentation to: 5380 Old Bullard Rd. Suite 600-167 Tyler, TX 75703.

Email us the documents to

Are there any hidden charges? 
NO! What we quote is what we charge.  We will not charge any additional monies without authorization from our client for additional work completed.

What is your turn-around time?
Routine service, first attempt is within 1-2 days of receipt of paper.  Rush service, first attempt within 24 hours of receipt. 

What if the address is bad?
We can locate a new address and/or conduct Skip Tracing for an additional fee.

How many addresses will you go to?
Our fee is per address.  We will attempt service at as many addresses as you would like.

Do you offer Skip Tracing?
Yes we do.  If the individual is hard to find, our trained staff will do whatever it takes to track them down.

What do you serve?
As a certified process server, we serve process and a variety of papers.  Some of the items that we serve are: 
  • Summons
  • Notice of Hearing
  • Restraining Order
  • Injunction
  • Witness Subpoena
  • Subpoena Duces Tecum
  • Writ of Garnishment

  • Order to Show Cause
  • Rule to Show Cause
  • Eviction Notice
  • Notices and plain paper documents

Which areas do you serve?
We serve process in all of Smith County, Henderson County, Rusk County and other surrounding communities. State 28 Process Service also utilizes over 1000 nationwide affiliates and international contacts.

What services are included in your fee? 
If you are within our local service area, we will pick up your papers and file them in our local courts at no additional charge.  We will make a reasonable number of attempts to serve your papers, prepare a proof of service if we are successful (or a declaration of non-service if we are not), and, at your option, send it to you, or file it with the appropriate court and return a copy to you.

Do you guarantee service/ delivery of the papers?
We cannot guarantee service or delivery of the actual papers to be served, but we take pride in our ability to get the job done and will make every reasonable effort to serve every single paper.  No papers will be returned unserved unless and until we have apprised you of the circumstances and explored other options.  No refunds will be given once we have made a reasonable attempt at service.  We do guarantee professionalism at all times.

How many attempts will you make?
We will make as many attempts as necessary to serve your papers or persuade ourselves that they cannot be served as requested (e.g., that the defendant no longer lives or works at the address provided).  That may mean a single attempt or, in difficult cases, five or more.  There are no "trip charges" for additional attempts unless mileage charges apply.

Do you require payment in advance?
Typically we require first-time clients to submit payment in advance.

Do you serve on Evenings and Weekends? 
Yes, service attempts are routinely made at all various times of the day, including evenings and weekends.  There is no additional charge.  However, the office is normally closed weekends, and you will be notified the following business day if you papers have been served.  We do not serve papers on Sunday in the State of Texas.

How will I know if my papers have been served?
We will call you or send an e-mail when your paper has been served.  You are welcome to call us for status during normal business hours.  Calls or e-mails received after hours will be answered the next business day.

Can I email my papers to you?
Yes, you may send your papers by e-mail, fax or mail.  We appreciate a call before you send them so we can notify you in case they don't arrive.

Process Serving is our business and we would welcome the opportunity to assist you. Thank you for visiting our site! Make it a great day!